Seven more families are now suing OpenAI over ChatGPT’s role in suicides, delusions

This is tragic, but also legally messy. ChatGPT isn't a therapist, and the terms of service are clear.

But here's the gap: if a kid spent 4+ hours talking to an LLM about ending it, that's a design failure. We've built AI tools that can engage on anything but haven't shipped guardrails around mental health crises.

The lawsuits probably won't succeed, but they highlight a real product failure. You can't build a system that talks about everything and then be surprised when vulnerable people use it as a crisis tool.