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CapabilitiesAI/ML Integration

AI/ML Integration

AI that works in production, not just in notebooks

RAG
Retrieval-Augmented Generation — the dominant AI integration pattern in 2026
vLLM
High-throughput inference server for self-hosted model deployment
Feast
Feature store for consistent ML features across training and serving
pgvector
Vector similarity search in Postgres — no separate infrastructure required

What this means
in practice

Most AI integration projects fail not because of model quality but because of the gap between a working prototype and a maintainable production system. The notebook works. The API endpoint built around it fails under load, drifts as data changes, and has no monitoring when it starts returning wrong answers. We close that gap.

In 2026, the default integration pattern for most applications is RAG — Retrieval-Augmented Generation. Your documents, your data, your policies, injected into the model context at inference time. Getting RAG to actually work in production requires embedding pipeline design, chunking strategy, retrieval evaluation, and freshness management. We have built these pipelines and know where the quality problems hide.

In the AI Era

AI Integration in 2026: The Post-Hype Production Reality

The wave of "add AI to everything" experiments from 2023 and 2024 left most engineering teams with the same lesson: getting a demo working is easy, getting it working reliably in production is hard. The technical gap is specific: prototype AI systems have no observability, no graceful degradation, no evaluation framework, and no plan for when the model returns something wrong. These are engineering problems, and they have engineering solutions.

···

RAG Is the Default Integration Pattern Now

Retrieval-Augmented Generation has become the standard answer to "how do we make this LLM know about our specific data." The pattern is simple in concept: retrieve relevant documents from a vector store, inject them into the model context, generate a grounded response. The implementation complexity is entirely in the details.

Chunking strategy matters more than most teams expect. Too-large chunks reduce retrieval precision. Too-small chunks lose semantic coherence. Overlapping chunks help with boundary cases but increase index size. The right chunking strategy is document-type-specific, and there is no universal answer.

···

The Embeddings-Everywhere Pattern

Embeddings have become infrastructure, not a specialized ML technique. Any time you need semantic similarity — document retrieval, duplicate detection, recommendation, classification without labeled data — embeddings are the right tool. The explosion of high-quality embedding models (text-embedding-3-large, voyage-3, jina-embeddings-v3) and the maturation of pgvector means the barrier to deploying embedding-based features is now very low.

The pattern that emerges in 2026: engineers add vector columns to existing Postgres tables, run embedding generation as a background job on document insert/update, and query by cosine similarity as naturally as they query by any other field. No separate vector database required for most applications.

pgvectorVector similarity in Postgres — semantic search without new infrastructure for collections under ~10M rowsThe default choice for engineering teams who do not need a dedicated vector service

Model Serving: The Decision Tree

The model serving decision in 2026 has three paths. Managed API (OpenAI, Anthropic, Gemini): correct for most applications — low operational overhead, state-of-the-art models, pay-per-token pricing. Self-hosted with vLLM or TGI: correct when you have data residency requirements, need predictable inference cost at high volume, or require model customization. Fine-tuned on managed infrastructure (Together AI, Fireworks): correct for the narrow cases where prompt engineering is insufficient and you need model behavior change without self-hosted infrastructure complexity.

The most common wrong decision is moving to self-hosted serving to save cost, underestimating the operational complexity, and ending up with a less reliable system that costs more in engineering time than it saves in API fees.

Model Serving Decision Framework
  • Default: managed API (OpenAI / Anthropic / Gemini) — minimal ops, maximum capability
  • Data residency requirement: self-hosted with vLLM on your own cloud infrastructure
  • High-volume, cost-sensitive: self-hosted or Together AI / Fireworks managed inference
  • Style/behavior change needed: fine-tune on Together AI or Fireworks — not self-hosted
  • Never: move to self-hosted without a clear, quantified cost justification

What is included

01
RAG pipeline design and implementation (chunking, embedding, retrieval, reranking)
02
Model serving infrastructure: vLLM, TGI, or managed APIs (OpenAI, Anthropic, Gemini)
03
Vector store selection and integration: pgvector, Pinecone, Weaviate, Qdrant
04
Embedding pipeline design: batch indexing, incremental updates, freshness management
05
Feature store integration (Feast, Tecton) for ML models in production
06
Fine-tuning vs prompt engineering decision framework and execution
07
Model evaluation pipelines: accuracy drift detection, regression testing
08
LLM observability: cost tracking, latency monitoring, quality scoring

Our process

01

Use Case Scoping

Define exactly what the AI integration needs to do, what data it operates on, and how its output will be used. Most integrations fail because the scope is too broad. A precise use case definition makes every subsequent decision easier.

02

Data Audit

Assess the quality, freshness, and accessibility of the data the AI will use. For RAG pipelines, this means evaluating document structure, update frequency, and retrieval complexity. For ML models, it means understanding feature availability at inference time versus training time.

03

Architecture Design

Select the integration pattern: RAG, fine-tuning, prompt engineering, or a hybrid. Design the serving layer, the data pipeline, and the feedback loop. Define the fallback behavior when the AI component fails or returns low-confidence output.

04

Evaluation Setup

Build the evaluation framework before building the integration. For RAG, this means a retrieval evaluation dataset and relevance scoring. For ML models, this means a held-out test set and baseline metrics. You cannot improve what you cannot measure.

05

Integration Build

Implement the integration as a production component — not a script, a service. Proper API surface, error handling, timeout policies, retry logic, and logging. The AI component should degrade gracefully when it encounters edge cases.

06

Production Monitoring

Deploy with cost tracking, latency dashboards, and output quality monitoring. For LLMs, we use LangSmith or Langfuse. For traditional ML models, we use custom metric pipelines with alerting on distribution drift.

Tech Stack

Tools and infrastructure we use for this capability.

LangChain / LlamaIndex (RAG orchestration)pgvector (vector similarity in Postgres)Pinecone / Weaviate / Qdrant (dedicated vector stores)vLLM / TGI (self-hosted model serving)OpenAI / Anthropic / Google AI APIsFeast / Tecton (feature stores)LangSmith / Langfuse (LLM observability)Hugging Face Hub (model management)

Why Fordel

01

We Know Where RAG Fails

Retrieval quality determines RAG quality. We have debugged enough production RAG systems to know the failure patterns: chunks too large to be precise, embeddings optimized for the wrong similarity metric, missing reranking steps that let low-relevance results pollute the context. We design around these from the start.

02

The Fine-Tuning vs Prompting Decision Is Not Obvious

Fine-tuning is often the wrong answer. It is expensive, requires high-quality training data, and creates maintenance burden every time the base model updates. Prompt engineering with retrieval solves most production use cases faster and more maintainably. We help you make that decision correctly before you spend months on the wrong approach.

03

Production Engineering, Not Research Engineering

We build AI integrations to the same engineering standards as any other production service — proper error handling, graceful degradation, SLA monitoring, runbooks. The AI component should not be the least reliable part of your system.

04

Observability From Day One

We instrument every AI integration for cost, latency, and output quality before it ships. When something goes wrong at 2am, you want trace logs and metric dashboards, not a mystery black box.

Frequently asked
questions

When does RAG beat fine-tuning?

Almost always for knowledge-heavy applications. RAG wins when the information the model needs changes over time (documents, policies, data), when you need citations and source attribution, when your knowledge base is too large to fit in a context window, or when you cannot afford the cost and complexity of maintaining fine-tuned models as base models update. Fine-tuning wins when you need the model to change its behavior style, adopt domain-specific reasoning patterns, or operate in a constrained output format where prompt engineering alone is insufficient.

What vector database should we use?

If you are already on Postgres and your vector collection is under 10 million rows, pgvector is the right answer — no new infrastructure, no new operational complexity. If you need hybrid search (keyword + semantic), Weaviate is strong. For pure vector search at high scale with managed infrastructure, Pinecone is the default. Qdrant is worth considering for self-hosted deployments where you need more control than pgvector provides.

How do you prevent an LLM integration from hallucinating?

Grounding is the main lever: make sure the model has the relevant information in context (via RAG) rather than relying on parametric memory. Add output validation layers that check for structural correctness and flag low-confidence responses. Design user interfaces that show sources, so hallucinations are catchable. And build evaluation pipelines that catch regressions before they hit production — hallucinations often correlate with specific input patterns that a good eval dataset will surface.

How do you handle embedding freshness when documents update?

This depends on update frequency. For slowly changing documents, scheduled full re-indexing works fine. For frequently updated content, you need incremental indexing triggered by document change events — a webhook or change data capture pattern that queues updated documents for re-embedding. The key is never letting stale embeddings serve queries on content that has materially changed.

What does AI/ML integration cost to build?

A focused RAG system — document ingestion pipeline, vector store, retrieval API, and LLM integration — typically takes three to five weeks. More complex integrations involving custom model serving, feature stores, or real-time ML pipelines run longer. We scope based on your existing infrastructure and the specific integration points rather than quoting from a template.

Ready to work with us?

Tell us what you are building. We will scope it, price it honestly, and give you a clear plan.

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