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Intuit signs $100M+ deal with OpenAI to bring its apps to ChatGPT

Read the full articleIntuit signs $100M+ deal with OpenAI to bring its apps to ChatGPT on TechCrunch

What Happened

Intuit said its tools, such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, will be accessible through ChatGPT, allowing users to ask questions and complete tasks such as estimating tax refunds, reviewing credit options, or managing business finances.

Our Take

Smart move. Intuit's not fighting the platform shift—they're following users to ChatGPT. TurboTax, QuickBooks, Mailchimp, Credit Karma all accessible as ChatGPT integrations.

This is how you don't become irrelevant. Instead of building yet another AI assistant, they're embedding their tools where people are already asking questions. The $100M buy-in hurts, but way cheaper than rebuilding from scratch or losing market share to startups that'll fill this gap anyway.

Does it work? Depends on whether ChatGPT's plugins actually stick (spoiler: most don't). But strategically? They're not betting on it working perfectly—they're betting on not being left behind.

What To Do

If you're building B2B SaaS, figure out which LLM your customers will use and build integrations there before your competitors do.

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