Fordel StudiosWho will own your company’s AI layer? Glean’s CEO explains
What Happened
Enterprise AI is shifting fast from chatbots that answer questions to systems that actually do the work across an organization. But who will own the AI layer that powers all of it? Glean, which started as an enterprise search product, has evolved into what it calls an “AI work assistant,” aimi
Our Take
Look, Glean's pivot from enterprise search to "AI work assistant" tells you everything about where this is heading. Enterprise "AI" stopped being "ask questions" like six months ago.
Now it's "do the work" — expense reports, contracts, hiring workflows. The question isn't whether AI does this stuff; it's *who gets to own that layer*. Salesforce? SAP? Some hungry startup?
Here's the thing: whoever owns the AI layer owns your data gravity. One Glean instance knows your hiring patterns, deal flow, cash movements. You're not switching. That's the real play — it's not about being smarter, it's about being sticky.
What To Do
Map which layer your company currently owns (chat, search, workflow automation) and calculate the cost of losing customers if a competitor controls theirs.
Cited By
React