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Taco Bell is having second thoughts about relying on AI at the drive-through

Read the full articleTaco Bell is having second thoughts about relying on AI at the drive-through on TechCrunch
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What Happened

Taco Bell has apparently rolled out voice AI-powered ordering at more than 500 drive-throughs, leading to unflattering viral moments like someone ordering 18,000 water cups in order to “bypass” the AI and get connected to a human server.

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