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OpenAI and Perplexity are launching AI shopping assistants, but competing startups aren’t sweating it

Read the full articleOpenAI and Perplexity are launching AI shopping assistants, but competing startups aren’t sweating it on TechCrunch

What Happened

Startup founders building AI shopping tools think general-purpose models are too broad to deliver truly personalized shopping experiences.

Our Take

Startups saying 'generalist models can't do personalized shopping' is right, but not because they're smart—it's just obvious. GPT-4 doesn't know your style, budget quirks, or local inventory.

Vertical AI (trained on fashion data, price history, your past purchases) will always beat horizontal. That's not revolutionary, that's just how specialization works.

OpenAI and Perplexity are throwing models at this anyway because they have distribution and hype. Startups'll win the segment, lose the market. Bigger always wins.

What To Do

Build vertical, not horizontal—train on domain-specific data if you want to compete.

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