How 1,000+ customer calls shaped a breakout enterprise AI startup
What Happened
On this episode of Build Mode, David Park joins Isabelle Johannessen to discuss how he and his team are intentionally iterating, fundraising, and scaling Narada.
Our Take
The headline here is just "we talked to our customers," and that's somehow newsworthy. That tells you everything about startup culture right now.
Narada actually did the work: 1000+ calls, actually listened, built what people needed instead of what Silicon Valley thinks is cool. It's not rocket science. It's just rare.
Most startups do 10 customer calls and call it "validation." Narada did the 1000. Boring execution beats clever ideas every time.
What To Do
Before you fundraise, commit to 100+ customer interviews and actually change your roadmap based on what you learn.
Cited By
React
