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Airbnb is quietly rolling out an AI customer service bot in the US
Read the full articleAirbnb is quietly rolling out an AI customer service bot in the US on TechCrunch
↗What Happened
Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb’s U.S. users are already using the AI bot for customer service, adding that the company plans
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